Privacy Policy

Last updated: December 12, 2024

Introduction

Le Clockwork (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Data Controller

Le Clockwork

[Address]

France

Email: privacy@leclockwork.com

Information We Collect

Information You Provide to Us

  • Contact information (name, email address, phone number)
  • Billing and payment information
  • Communications and correspondence with us
  • Any other information you choose to provide

Information Collected Automatically

We use Google Analytics to collect and analyze website usage data, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and navigation patterns
  • Time and date of visits
  • Time spent on pages
  • Referral sources

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • Your consent, where applicable

How We Use Your Information

We use your personal data for:

  • Providing and improving our services
  • Communication with you
  • Processing orders and payments
  • Analytics and website optimization
  • Marketing (with your consent)
  • Legal compliance

Data Sharing and Recipients

We may share your personal data with:

  • Service providers (including Google Analytics)
  • Payment processors
  • Legal authorities when required
  • Professional advisers

International Data Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other legal transfer mechanisms

Data Retention

We retain personal data for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [privacy@leclockwork.fr]

Cookie Policy

We use cookies and similar technologies. Our cookie types include:

  • Essential cookies
  • Analytics cookies (Google Analytics)
  • Marketing cookies (with consent)

You can manage cookie preferences through your browser settings.

Google Analytics

We use Google Analytics with:

  • IP anonymization enabled
  • Data retention limits
  • Processing agreements in place
  • Consent management for marketing features

You can opt-out of Google Analytics using Google’s browser add-on: https://tools.google.com/dlpage/gaoptout

Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption
  • Access controls
  • Regular security assessments
  • Staff training
  • Incident response procedures

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified via email or website notice.

Contact Us

For privacy-related questions or to exercise your rights:

Email: [privacy@leclockwork.com]

Phone: [number]

Address: [address]

You have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés), France’s data protection authority.